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5488microsoft-365-password-reset-help
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  • 5488microsoft-365-password-reset-help
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Opened Nov 01, 2025 by Dennis Gilson@dennisgilson66
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Outlook wont open or is stuck at loading profile

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.

Method 4: Reset the Navigation Panel of Outlook

But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action. To work around the issue, you will need to end all Office processes that are running and disable the presence features. Once your Outlook file is repaired, restart Outlook to see if the difficulty is resolved. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed.

How do I get Outlook unstuck?
Start Outlook in safe mode to fix "Processing" screenClose Outlook.Launch Outlook in safe mode by choosing one of the following options. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. ...Close Outlook, and then open it normally.

How to Resolve the Outlook Stuck at Loading Profile Problem?

Also after i have added a new profile outlook didnt start at all, which meant i had to remove my whole user profile and start from the beginning again. Once it’s Tech fixes at FixTechGuide done, restart your Outlook and check if you get obviate this issue. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode).

How to Fix Outlook Stuck on Loading Profile Issue in 2025?

You can also connect to a different Wi-Fi source to see if that resolves the problem.If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged.Remember to back up your data before making any major changes to avoid data loss.By resetting the navigation panel, you can resolve this loading profile issue.This is a common error message, but it’s important to fix it.We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud.

This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted. In that case, using a professional tool comes to your rescue. The above solution will help you to resolve the Outlook Stuck at Loading Profile error. The upcoming section will discuss the possible troubleshooting ways to fix the error of Outlook Stuck at Loading Profile. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version.

Solution 8: Disabling Outlook Presence Features

So, you'll try running the program as an administrator initially. Outlook is one of the foremost popular email applications with many users. However, various problems with this program are reported and Outlook stuck on loading profile is one among them.

In this section, we will figure out why users face a stuck loading profile in MS Outlook. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error. After performing the method start Outlook again to check if the method has worked and eliminated the error. Are you facing an issue with Outlook Stuck at Loading Profile? This is a common error message, but it’s important to fix it.

Solution 3: Try Safe Mode

Now that you have a better understanding of the potential causes.

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Reference: dennisgilson66/5488microsoft-365-password-reset-help#2