There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.

When PST files are beyond the repair scope of the Inbox Repair Tool (ScanPST.exe), third-party PST recovery tools can be a lifesaver. These programs are specifically designed to handle more complex data corruptions. They use advanced scanning and recovery algorithms to parse severely damaged files, reconstruct them, and recover their contents. Restarting your device clears temporary files and can fix minor software conflicts. If the above solutions are not working up to the mark, it simply indicates the corruption in your Outlook PST files.

Download the latest updates by visiting your antivirus software vendor's website. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). I have a user whose Outlook keeps freezing/crashing, and it started right after installing the July 27th updates.

Upgrade to Microsoft Edge to visit Fix Outlook Site take advantage of the latest features, security updates, and technical support. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. Occasionally, classic Outlook tries to run a process in the background.

Outlook has a bug where it repeatedly prompts you for your password, even after you've logged in. This slows down productivity and quite frankly is just a total nuisance. In typical Microsoft fashion, there are also additional rules for certain older platforms that will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.

Follow the prompts to complete the installation process. Find the Microsoft 365 app and right-click on it to see the available options. You will see two options – Change and Uninstall. A vast community of Microsoft Office365 users that are working together to support the visit Fix Outlook Site product and others. Select faulty or incorrect add-ins and click Remove.

Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

The navigation pane is the leftmost pane in Outlook where you'll visit Fix Outlook Site find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile.

However, like any software, Outlook isn’t immune to issues. Just as your files can easily become corrupted, so can your Outlook profile. This usually happens when you've switched versions of Outlook but your profile did not update. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes visit Fix Outlook Site restarting it will fix the problem. When you're done, you might need to restart your computer. You might need to set Windows Update to automatically download and install recommended updates.

Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online visit Fix Outlook Site technology support request.

Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. If your Outlook data file is damaged, you’ll need this tool. It’s built into Outlook and helps repair PST and OST files. Many users report common Outlook problems on Microsoft forums and support platforms. In this guide, we’ll walk you through practical, do-it-yourself solutions to troubleshoot and fix these issues so you can get back to work without delays.