Classic Outlook not responding, stuck at "Processing," stopped working, or freezes
To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen.
This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.
If Microsoft Outlook error message appears due to PST file issue, then it is quite easy to find the solution for it. SysTools provides PST File Repair Tool to fix Microsoft Outlook email error messages. The software troubleshooting Outlook startup issues can scan PST file issues and resolve all MS Outlook errors using Advanced Scan mode. Microsoft Outlook is one of the most important communication applications for businesses. When it displays error messages, users start to get nervous. Hence, in this write-up, we have discussed the various Microsoft Outlook email error codes encountered by many users over a period of time.
If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.
If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.
Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above troubleshooting Outlook startup issues link is for desktop Outlook for Windows.
Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you troubleshooting Outlook startup issues may need to update Outlook.
Dealing with Outlook stuck on loading Profile can be frustrating, but there are troubleshooting Outlook startup issues various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary. Remember to back up your data before making any major changes to avoid data loss. Incorrect system date or time can prevent Outlook from loading profiles, especially in environments where authentication relies on accurate timestamps. Even a difference of one hour can block Outlook from starting.
Read how to Add your Outlook.com account to another mail app. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Add an Outlook.com alias to your account and send email to Gmail users using that alias.